Privacy Policy

Effective Date: [01/01/2021] Last Updated: [01/07/2025].

📋 Information We Collect

We may collect the following personal and non-personal information:

Contact Details: Name, email address, phone number

Appointment Info: Booking history, preferences, treatment notes

Transaction Data: Billing/shipping address, payment details

Technical Data: IP address, browser type, device info

Health Information: Any relevant details you voluntarily share to tailor treatments (e.g., allergies, skin sensitivities)

2. 🛠️ How We Collect Information
We collect data when you:

Book a treatment or consultation

Purchase facial oils or other products

Subscribe to our newsletter or fill out a contact form

Browse our website (via cookies and analytics tools)

3. 🎯 Why We Collect Your Information
We use your data to:

Schedule and personalize treatments

Fulfill product orders and provide customer support

Send updates, promotions, and wellness tips

Improve our services and website experience

Comply with UK legal and professional standards

4. 🔐 Data Storage & Security
Our website is hosted on Wix.com, which stores your data securely behind firewalls. Payment data is processed via PCI-DSS-compliant gateways to ensure safe handling of credit card information.

5. 🤝 Sharing & Disclosure
We only share your data with:

Trusted third-party providers (e.g., payment processors, delivery services)

Legal authorities when required We do not sell or rent your personal data.

6. 📬 Communication
We may contact you via:

Email, SMS, or phone for appointment reminders, product updates, or wellness content You can opt out anytime by clicking “unsubscribe” or emailing us at [Your Email].

7. 🍪 Cookies & Tracking
We use cookies to:

Analyse site traffic and behaviour

Personalize content and remember preferences Third-party apps (e.g., Google Analytics) may also use cookies. You can manage cookie settings via your browser.

8. ❌ Withdrawing Consent
You may:

Access, correct, or delete your data

Withdraw consent for data processing Contact us at [Your Email] or [Your Business Address].

9. 🔄 Policy Updates
We may update this policy periodically. Changes will be posted here with the updated date. Please review it regularly.

10. 📞 Contact Us
For questions or concerns, reach us at: Email: [33alistones@gmail.com] Address: [21 Edinburgh Road, The Cockenzie Business Center, EH32 0XL Port Seaton and Cockenzie

11. 🤫 Client Confidentiality
As a massage therapist and botanical facialist, I understand the importance of discretion and privacy in all client interactions. Any personal or health-related information you share during consultations or treatments is treated with the utmost confidentiality.

Treatment Notes: Any notes taken during sessions (e.g., skin conditions, allergies, preferences) are securely stored and used solely to tailor your care.

Sensitive Information: Health details, emotional disclosures, or other personal insights shared during treatments are never disclosed to third parties unless required by law.

Professional Ethics: I adhere to the ethical standards set by UK wellness and therapy bodies, ensuring your privacy is respected at all times.